COVID-19 Update | Hillier Garden Centres


Our Garden Centres are open, operating normal opening hours. Our restaurants at Hillier Garden Centre Bath, Botley, Cheddar, Chichester, Eastbourne, Hemel Hempstead, Horsham, Lechlade, Marlow, Sunningdale, Syon Park (The Courtyard Restaurant and The Clocktower Café), Three Legged Cross and Winchester are now open for indoor and outdoor dining. Restaurant opening hours are 09.00am - 4.30pm Monday to Saturday and 10.00am - 4.00pm on Sunday. All other restaurants remain closed at this time. No advance booking required.

Thank you to all of our valued customers for your continued support this year and for following our new measures when visiting. We will continue to keep you updated but above all, please stay safe and look after yourselves.

What to expect when you visit

Our priority is to ensure the safety of customers and staff alike. You will notice a number of measures in place when you visit, including:

  • We are still limiting the number of customers in the centre at any time. Please be aware at busy times that you may need to queue. Please queue 2m apart, and continue to follow our 2m social distancing markers throughout the centre. We also ask that you carefully browse the Garden Centre following the one-way system. Please respect staff and fellow customers and maintain a safe distance when shopping.
  • From 19th July 2021, we will be following government guidelines on face masks. Customers will not be asked or made to wear a mask, it will be at their own discretion. The same rule applies to Hillier staff members working in our centres
  • Sanitiser stations will be located at the entrance to centres for customer use.
  • We can take cash payments as well as card payments. Hillier and HTA Gift Cards/Vouchers are accepted and HTA vouchers are available to buy again at our tills, but we would prefer contactless payment wherever possible.
  • Dogs are allowed in our Garden Centres but are not permitted inside our restaurants (except for assistance dogs). They are allowed in the outdoor seating areas, with the exception of Hillier Garden Centre Eastbourne due to health and safety reasons.  

Hillier Restaurants

Our Garden Centres are open, operating normal opening hours. Our restaurants at Hillier Garden Centre Bath, Botley, Cheddar, Chichester, Eastbourne, Hemel Hempstead, Horsham, Lechlade, Marlow, Sunningdale, Syon Park (The Courtyard Restaurant and The Clocktower Café), Three Legged Cross and Winchester are now open for indoor and outdoor dining. Restaurant opening hours are 09.00am - 4.30pm Monday to Saturday and 10.00am - 4.00pm on Sunday. No advance booking required.

All other restaurants remain closed at this time. We will update here and via email as and when we re-open.

When visiting our restaurants, please observe the measures we have put in place for your health and safety and that of our staff alike:

  • Please use the hand sanitizer provided
  • Please queue to place your order, with the exception of The Courtyard Restaurant at Syon Park where we are offering table service
  • If you are joining us for indoor or outdoor dining, once you have paid, please take your drinks and bakery items to your table. All food from the kitchen will be brought to your table, along with cutlery and condiments
  • If you are purchasing to takeaway, once you have paid, please wait in our designated waiting area to collect your food and drink
  • Face Coverings

    From 19th July 2021, we will be following government guidelines on face masks. Customers will not be asked or made to wear a mask, it will be at their own discretion. The same rule applies to Hillier staff members working in our centres. Please continue to be tolerant and understanding of one another as people will naturally make different choices based on their own circumstances and views.

    We look forward to welcoming you soon.