Refund & Return FAQs
If you would like to cancel your order, please contact us via our online form and we can discuss with you the reasons for the cancellation and help process it.
We are very sorry to hear if there is anything wrong with an item purchased via our Online Shop or one of our Hillier Garden Centres.
Please contact us via our online form and let us know more about the item in question and what is wrong with it. We will work with you to resolve any problem.
You can find our complete refunds and returns policy here.