Growing Expertise Since 1864

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A small number of queries are asked the most often. If you have a query, try our popular FAQs first to see if the answer is there.

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Popular FAQs

Do you allow dogs in your garden centres?

Dogs are welcome in all of our Garden Centres. Only service dogs are allowed in indoor areas of our Restaurants. All dogs are allowed in outdoor areas of our Restaurants.

Do you have / could you get xxx plant or product?

If you are looking for a specific product, you can use the search function on this website to see if it is available to purchase. If you cannot find it, you may want to telephone your nearest Hillier Garden Centre to see if they have it or can order it for you. Alternatively, contact your local garden centre via our online form and we will be happy to answer your request.

How do I update my Gardening Club account details?

You can now manage your account online via the Gardening Club section of this website, where you can update your details, view past purchases and more. If this is your first time using the Gardening Club account section online, you will be prompted to first create your online account. This is very quick and simple to do. Alternatively, you can always still update your details at the till in your local Garden Centre.

I would like to make a complaint / pay you a nice compliment

We welcome hearing from you, whether it is positive or negative. Let us know about your experience by completing our contact form and we will get back to you as soon as possible.

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