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COVID-19 Update | Hillier Garden Centres

Our Garden Centres are open, operating normal opening hours. All our restaurants are now open for dining along with takeaway options. Restaurant opening hours are 09.00am – 4.30pm Monday to Saturday and 10.00am – 4.00pm on Sunday. No advance booking is required. Find more information and menus on our individual Garden Centre pages of this website.

Thank you to all of our valued customers for your continued support this year and for following our new measures when visiting. We will continue to keep you updated but above all, please stay safe and look after yourselves.

What to expect when you visit

Our priority is to ensure the safety of customers and staff alike. You will notice a number of measures in place when you visit, including:

  • As of 19th July 2021, we are following the updated government guidelines on face masks. Customers will not be asked or made to wear a mask, it will be at their own discretion. The same rule applies to Hillier staff members working in our centres
  • Sanitiser stations will be located at the entrance to centres for customer use
  • We can take cash payments as well as card payments. Hillier and HTA Gift Cards/Vouchers are accepted and HTA vouchers are available to buy again at our tills
  • Dogs are allowed in our Garden Centres but are not permitted inside our restaurants (except for assistance dogs). They are allowed in the outdoor seating areas, with the exception of Hillier Garden Centre Eastbourne due to health and safety reasons.  

Hillier Restaurants

All our restaurants are now open for dining along with takeaway options. Restaurant opening hours are 09.00am – 4.30pm Monday to Saturday and 10.00am – 4.00pm on Sunday. No advance booking is required. Find more information and menus on our individual Garden Centre pages of this website.

When visiting our restaurants, please observe the measures we have put in place for your health and safety and that of our staff alike:

  • Please use the hand sanitizer provided
  • Please queue to place your order, with the exception of The Courtyard Restaurant at Syon Park where we are offering table service
  • If you are joining us for indoor or outdoor dining, once you have paid, please take your drinks and bakery items to your table.
  • All food from the kitchen will be brought to your table, along with cutlery and condiments
  • If you are purchasing to takeaway, once you have paid, please wait in our designated waiting area to collect your food and drink

Face Coverings

As of 19th July 2021, we are following the updated government guidelines on face masks. Customers will not be asked or made to wear a mask, it will be at their own discretion. The same rule applies to Hillier staff members working in our centres. Please continue to be tolerant and understanding of one another as people will naturally make different choices based on their own circumstances and views.

We look forward to welcoming you soon.

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